Our flowers are guaranteed to arrive fresh and healthy.  If the shipment is damaged from a delay on Fedex's end, rest assured, we will make it right with either a replacement (if available) or a refund. Please DO NOT file a claim with FedEx. We will file the claim for you. We are not responsible for neglect or theft after package has been delivered or if the wrong address was entered. Flowers are non-refundable for orders that were shipped to the incorrect/invalid address.

Some flowers may need to rehydrate for 12-24 hours after shipping.  If there is obvious damage though, take a photo of the flowers and the box (if damaged) and send us an email with the images IMMEDIATELY. If the shipment is damaged from a delay on Fedex's end, rest assured, we will make it right with either a replacement or a refund. Please DO NOT file a claim with FedEx. We will file the claim for you.

No, but our flowers are so fresh that you can use flowers received on a weekday for a weekend event with no problem. Wednesday and Friday are the days you can receive our flowers.

During our Spring season, we post up to a month's inventory in advance for some of our flowers. Due to us being subject to the whims of nature, we can't always do this but when we can, we will!

We ship only the freshest flowers and always priority overnight, so they arrive as fast as possible allowing you to get them quickly back into water to give you the maximum vase life possible. Check the expected vase life of each flower variety in the product description for more specifics.

Your order can be canceled if you notify us 2 days in advance of your arrival date.  If your arrival date is Wednesday, you must let us know by Monday. If it is Friday, you must let us know by Wednesday. Email info@3porchfarm.com and put “CANCEL MY ORDER” in the subject line of your email.

Requests for certain colors can be made in the notes section, but they are NOT guaranteed. We try and give you many different color options with the flowers that we offer, but with being such a small staff, we are unable to do specialized orders for every individual.

Shopify (our commerce website provider) will not allow you to hold items in your cart until you begin payment. Via Shopify "Inventory is only held for a customer during the actual payment processing period, not during any other time. Once the customer has gone through most of the checkout process and attempts to pay, Shopify will check all the products in the cart to ensure they are still in stock and hold them while the customer pays. There wouldn't be any apps that can override this because the checkout is protected and not able to be edited in any way." To avoid this from happening, we recommend creating an account with us to avoid having to reenter your shipping information and therefore speeding up the checkout process so that items don't get booted from your cart! You can create an account by clicking here!

We advise ensuring your recipient will be home and even signing up for SMS or email alerts with Fedex when we send you your tracking number.  That way you can notify your recipient the moment the flowers arrive!

No, many of our products are sent as gifts, so we don't ever include any financial information on our packing slips.

You can join our email list to get notified of when we start to list them.  You'll be invited to join the mailing list at the bottom of our homepage. To be fair to everyone, we sell everything first come first serve and list all flowers the week before shipping on Thursday evenings.  We often update our availability on Tuesday and Thursday as harvests come in and we see that more inventory can be added.  So, if you miss one opportunity, you can get a few more chances. We announce these inventory updates to our email list, so that is the best way to get first dibs on any flowers we sell.  Do note that Items in cart are not reserved until checkout is complete.

California has quarantines against any rooted plant shipped in from GA due to the European Corn Borer and pathogenic nematodes being found in GA. The only way around that quarantine would be to forfeit our organic practices and dip them in conventional pesticides and we are not willing to do that.  You may be able to find a provider from outside of GA that is not subject to a statewide quarantine.

But exciting news Californians! We now offer Unrooted Mum Cuttings that we can ship to your state!

The Ag economy in CA is tremendous and any potential threat at the border is understandably taken very seriously. As organic growers, there is every chance that we’ll have some tiny form of life on our flowers (that’s how it’s supposed to be) and the CA Dept of Ag. will stop the package, inspect it, send samples to a lab, wait a few days (not in water) and then either trash them, or send them along to the destination many days late and possibly dead.  The only way around this for us, would be to spray our flowers with insecticides, which we will not do.  Fortunately there are lots of amazing flower farmers in CA.  Find your local growers!