The main focus of this job is to help assist with customer service relations and to assist Rachel in completing tasks which may include website updates, customer emails, shipping products and more. This role requires a person to be highly focused and detail oriented for the duration of the day. There will be a lot of communication with customers so having a kind and helpful spirit is a must. Most work will take place on the computer but you may be asked to assist in other areas of the farm that require more hands.

32-40 hrs/wk

5 days/week. No Saturdays required.

February through May

Attributes we are seeking from applicants:

• Incredible eye for quality
• Incredibly organized
• Punctual/Reliable
• Forward looking/thinking
• Considerate
• Takes ownership and has pride in their work
• Good spirited. Easy to work with. Kind
• Actively seeks efficiency upgrades during work processes
• Thrives independently and as a teammate
• Detail oriented
• Willingness to take initiative, to learn, to ask questions. I.e. self assured, but humble and adaptive.
• Competence in Excel, Shopify, Shipstation a plus.
• Can work outdoors in all weather conditions
• Communicates well
• Quick and effective
• Ability to stand comfortably for long periods of time
• Ability to do repetitive tasks

Tasks:

• Assessing and answering any emails from customers will be your biggest priority.
• Being able to make changes in Shopify or Shipstation concerning customer orders.
• Communicating with Steve and Rachel about customer relations. This will also sometimes include communicating with the Farmer Bailey team about their orders.
• Assisting Rachel with projects in the kitchen- making chai and salt, labeling bags or containers
• Packing seed orders and taking inventory of seeds.
• Being able to assess the quality of any of the products we sell and make sure that everything we are sending out is top quality.
• Weekly inventory of office supplies and kitchen needs (chai, salts, labels, packaging)
• Coordinating with Rachel with what needs to be done for the week. The spring will be fast paced and Rachel may get pulled away on a project so you will need to have the ability to work on your own.

What this job is NOT:

• Floral design.
• Field hand.
• Internship. Though there will be plenty learned on the job about flowers, farming, and how to effectively run a business, this is a paid job for someone with real work experience.
• Laid back. Though everyone out here is incredibly friendly, respectful, and drama free, it is a high paced work flow with specific deadlines each day, so time management and the ability to hustle while maintaining a good attitude is a must.

THIS IS A SEASONAL POSITION! February-May

This is a Paid Position. Pay depends on experience. This is a great opportunity for anyone looking to learn more about flower farming, managing a small business, or just to be part of a fast paced, flower operation for almost half a year.

Over 40 hr weeks are very rare in this position, but if it occurs, we pay time and a half for anything over 40 hrs.